Privacy notice
A clear guide to personal information and privacy at ApuestaElitte.
This Privacy Policy explains how ApuestaElitte may collect, hold, use and disclose personal information when you visit apuestaelitte.com, contact the venue, or otherwise interact with our dining and offline poker hospitality. It is written to help you understand the information that may be involved and the choices available to you.
This notice should be read with any relevant website terms and, where cookies or similar technologies are involved, our separate Cookie Policy. We aim to use plain language, while recognising that privacy questions can depend on the reason information was provided and the circumstances in which it is used.
This policy applies to website visitors, people making enquiries, diners, poker guests, private group contacts and others who provide personal information to ApuestaElitte. It covers information you provide directly and information that may arise through use of the website. This includes people exploring DINING → OFFLINE POKER → TEXAS HOLD’EM → CARD ROOM → POKER TABLES → TOURNAMENTS. It does not suggest that a reservation, participation or any particular service is required.
01 — Information collection
The information involved will depend on how you choose to interact with ApuestaElitte. We only describe broad categories here, rather than assuming that every visitor provides the same details.
You may choose to give us contact and enquiry details when you get in touch, such as your name, email address, phone number and the content of your message. This can include a question about dining, a private group, or a face-to-face poker experience. Information is collected in this way because you decide to provide it while asking us to consider or respond to your enquiry. You can contact us by email at [email protected] or by phone on +61 7 3123 8465.
When arranging a visit or making an enquiry, information you share may include a preferred date or time, group details, accessibility or hospitality preferences, and communications with the venue. This may relate to dining, offline poker or tournament-related enquiries. We encourage you not to send sensitive personal information that is not needed for your question unless we have specifically asked for it. The detail you choose to provide should be relevant to the assistance you would like from us.
When you use apuestaelitte.com, technical and usage information may be generated. This may include your browser type, device information, IP address, pages viewed, referring pages and interactions with website content. We describe this at a category level because the information available can vary with your browser, device and settings. For more information about cookies and similar technologies, please read our separate Cookie Policy.
02
How information may be used
ApuestaElitte may use personal information for practical purposes connected with the way you choose to engage with the venue or website.
When you contact us, we may use the details you provide to respond to your question, follow up on an enquiry and communicate about the subject you raised. This may include a dining, private group or offline poker enquiry. The use of your information in this context is connected to the communication you requested, rather than an assumption that you want to receive unrelated contact from us.
Where relevant and where requested, enquiry information may be used to help coordinate hospitality arrangements for a proposed visit, dining occasion or group experience. This may include discussion of face-to-face offline poker, Texas Hold’em, the Card Room, poker tables or tournaments as venue topics. We do not use this description to promise any particular arrangement, eligibility process, payment process or service outcome.
Website information may help us operate, maintain, protect and improve apuestaelitte.com, and understand how visitors use its content. This may include considering website reliability, accessibility and the clarity of information available to visitors. We do not describe this as personalised advertising, automated decision-making or individual behavioural profiling.
In some circumstances, information may also be used where reasonably necessary to meet applicable legal obligations, manage complaints, protect the venue and visitors, or establish, exercise or defend legal rights. The need for this use will depend on the relevant circumstances. We keep this explanation broad because legal and operational responsibilities can differ from one situation to another.
03 — Disclosure
We may share personal information only in limited circumstances where doing so is reasonably necessary, permitted or required.
ApuestaElitte may share information with carefully selected providers that help operate the website, communications or venue administration, where this is reasonably necessary. The type of provider involved will depend on the service being supported. Providers should handle information for the relevant service, or as otherwise permitted by law. We do not name individual hosting, analytics, booking, email or payment providers here because this policy is not intended to be an exhaustive vendor list.
Information may be disclosed to professional advisers, insurers, regulators, law enforcement or other authorities where disclosure is required, authorised or reasonably necessary in connection with legal rights and obligations. This does not mean information is routinely shared with authorities. Any disclosure will depend on the circumstances and the relevant legal or operational need, rather than a general practice of providing information to outside bodies.
Information may be shared where reasonably necessary in connection with a proposed or completed business restructure, sale, transfer or similar transaction, subject to applicable requirements. This is a conditional explanation and does not indicate that any particular change is planned. ApuestaElitte does not sell personal information as a standalone product, and we do not treat your contact details as a product for separate commercial sale.
05
Care and handling
ApuestaElitte takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. The measures that may be appropriate can depend on the information and the context in which it is handled. No method of transmission over the internet or method of storage can be guaranteed completely secure. We therefore encourage visitors to take care when choosing what information to send through online communications.
Personal information may be retained for as long as is reasonably necessary for the purpose for which it was collected, related operational needs, legal obligations, and the resolution of disputes or concerns. When information is no longer required, it may be deleted, de-identified or otherwise handled in an appropriate way, depending on the circumstances. We do not state fixed retention periods here because the relevant purpose and requirements may vary.
Some service providers or systems used in operating a website or communications may be located outside Australia, or may process information outside Australia, where applicable. In those circumstances, reasonable steps may be taken to help ensure handling is consistent with applicable privacy requirements. We do not guarantee that all information will remain in Australia, and we do not name locations, providers or transfer arrangements where they are not relevant to this general notice.
If you have a privacy question about the handling of your information, please contact the venue using the details below.
06 — Your choices
You can contact ApuestaElitte if you would like to ask a question about personal information held about you or the way it has been handled.
You may ask for access to personal information ApuestaElitte holds about you, or request correction if you believe it is inaccurate, incomplete or out of date. Requests can be made using the contact details in the next section. Access or correction may be limited or managed where applicable law allows or requires this, or where further information is reasonably needed to understand and deal with the request.
If you have a concern about personal-information handling, please contact ApuestaElitte so the matter can be considered and addressed where possible. The direct privacy contact route is [email protected]. A clear description of your question or concern can help us understand what information or interaction you are referring to.
To protect privacy, ApuestaElitte may need to verify that a request is being made by, or with appropriate authority from, the relevant person. We may not be able to meet every request in full where applicable law allows or requires a limitation. Verification and any limitation will be considered in the context of the request rather than as an automatic refusal.
Privacy rights may be subject to lawful limitations and the circumstances of the information involved.
07 — Contact and updates
For a privacy question or personal information request, please contact ApuestaElitte by email. Include enough detail for us to understand the matter you are raising, without sending unnecessary sensitive information. You may also use the supporting venue details below if they are more suitable for your enquiry.
ApuestaElitte may update this Privacy Policy from time to time. The current version will be made available on apuestaelitte.com. Where appropriate, you may wish to review this page periodically so you understand the version of the policy that applies when you visit the website or contact the venue.
Apuestas Elitte
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